أخصائي جودة - Quality Specialist

3.1 Initiate and oversee the development of a comprehensive quality improvement

program; directs and coordinates in conjunction with the medical staff and system

leadership, the quality initiatives for the hospital.

3.2 Foster and maintains collaborative relationships with external agencies related to

quality initiatives, including but not limited to quality schools, government

agencies, and other stakeholders.

3.3 Initiate, oversee, and integrate a comprehensive medical safety program as an

integral component of hospital quality services; define and coordinate the

participation of Infection Control/Epidemiology, Safety, Occupational Health

Services, Risk Management, Quality Improvement Services, and others as

necessary.

3.4 Establish relationships with external agencies related to medical safety programs,

including but not limited to quality schools, government agencies, and other

stakeholders.

3.5 Oversee a comprehensive Medical Safety Program in efforts to improve the

safety of patients, visitors, and employees and makes recommendations for

performance improvement activities related to medical safety in the hospital with

the MSD Quality Improvement staff.

3.6 Oversee reporting of events as required by regulatory agencies in collaboration

with Corporate Compliance/Risk Management/Legal Affairs.

3.7 Coordinate and oversee data collection and analysis, reporting improvement

activities, and following-up related medical errors.

3.8 Lead the development of hospital policies and procedures related to quality

improvement and medical safety and participate as a stakeholder in the crafting

of hospital policies.

3.9 Serve as a leader in Performance Improvement (PI) efforts related to medical

safety by conducting the root causes analysis in cooperation with RMH root

causes analysis team for specific patient care trends and for investigation and

internal reporting of sentinel events.

3.10 Communicate PI and medical safety activities on a regular basis to the medical

staff and engages medical staff in PI activities.

3.ll Review and evaluate service of the hospital that are affected by quality/medical

safety/regulatory issues, to ensure that safety/regulatory recommendations are

implemented and the desired results are obtained.

3.12 Plan, design, develop deliver and educate medical staff regarding regulatory

issues, new statutes/guidelines, performance improvement, quality promotion,

medical safety activities and participate in activities related to accreditation.

3.13 In collaboration with clinical leaders, participate in the development, monitoring,

reporting, and improvement activities related to clinical pathways and guidelines.

3.14 Set system policy for organizational structure and collaborates in the approval of

proposed structures. Develops long-range goals, annual objectives, and strategies

for area(s) of responsibility.

3.15 Collaborate with CQI & PS's Medical Informatics unit to develop computerized

programs or software's for incident report system, CQI & PS website

(intranet/intemet) improvement and electronic document control to improve

quality systems.

3.16 Perform other applicable tasks and duties assigned within the realm of the

employee's knowledge, skills and abilities.

6.0 Specialized Knowledge:

6.1 Essential: Knowledge of Business Process Management.

6.2 Essential: Problem solving, planning and project management skills.

6.3 Essential: Excellent standard of oral and written communication

skills in Arabic and English.

6.4 Essential: Good computer skills.

6.5 Essential: Knowledge of process modeling.

7.0 Personal Qualities:

7.1 Essential: Effective lecturing and training skills in Healthcare quality.

7.2 Essential: Leadership skills and must be able to work independently

and self-directed.

7.3 Essential: Ability to work with multidisciplinary team.

7.4 Essential: Ability to work effectively and efficiently in multicultural

environment.

4.2 Desirable: Master's Degree in Quality Management, Healthcare

Administration or related field.

4.3 Desirable: Course in hospital accreditation.

4.4 Desirable: any other Quality related certificates.

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