HEAD OF PATIENT SAFETY

• Responsible for coordination of risk management and patient safety programme within the MHS Facility.
• Implements, monitors, and documents JCI IPSG as per MSD rules and regulations.
• Documents staff training in all Medical and Non-Medical departments on Infection Control Programme.
• Monitors effective communication between departments within MHS facility.
• Monitors effective communication between MHS facility and patients.
• Ensures patients rights and duties are informed to patient and staff.
• Ensures patient satisfaction survey results are addressed.
• Monitors safety Programme compliance in coordination with safety department.
• Monitors major disaster drills.
• Monitors fire and safety drills.
• Maintains confidentiality at all times.
• Performs any other duties as assigned by the CQI – PS Director

• Formal training in healthcare quality and patient safety methodologies i.e. (Healthcare Quality, Six Sigma, etc.).
• Knowledge of Joint Commission International standards and guidelines
• Knowledge of Quality frameworks e.g. FOCUS - PDCA, FMEA processes, Root Cause Analysis, etc.;
• Minimum License/Certification Requirement: CPHQ (Certified Professional in Healthcare Quality).
• Three to five years experience in design and implementation of patient safety programme in a healthcare delivery system.
• Experience in Quality/Performance Improvement is preferred.
• Experience in computer software programs to support Safety initiatives.
• Ability to lead teams.
• Excellent interpersonal, communication and facilitation skills.
• Self-starter, results oriented.
• Ability to influence and drive change across departments.
• Must have excellent problem solving skills.

NURSING/ PHARMACY/ HEALTHCARE SERVICE RELATED