مستشفى قاعدة الملك عبد العزيز الجوية بالظهران Saudi Arabia Posted 2021/09/13 10:17:31 Expires 2021-10-01 Ref: JB1100019604New
Duties and Responsibilities
- Develop and document installation and upgrade plan.
- Disaster recovery plan is designed and in place.
- Installation or upgrade plan includes adequate beta testing and limited production testing phases.
- Installation or upgrade plan includes input from customer, key individuals and group and is designed for a positive impact on workflows and productivity. Installation or upgrade plan includes tracking system or methods for tracking solutions and procedures and process for final delivery and/or handoff.
- Analyze problems and research solutions.
- Alternative solutions are thoroughly researched and documented with steps to reproduce the problem.
- Document and communicate problems, solutions and the communication is clear, accurate and targeted appropriately.
- Monitor workload, manage time and prioritize request.
- Query existing network device knowledge resources.
- Recommend test and implement a solution.
- Maintain a safe and secure work environment.
- Evaluate and prepare the job site for safe work.
- Maintain facilities, equipment and material’s safety and securely.
- Operate all equipment safely.
- Provide User Service and Support.
- Work Order follow-up is conducted to ensure that needs have been met.
- Work operations are accurately classified and work charges are explained to customers.
- Performs other duties/tasks within the realm of the individual’s knowledge, skills and abilities.
- Good communications skills and able to demonstrate confidence, creativity and maturity.
- Ability to work with all levels within the organization.
- Proficient in analysis and problem solving, ability to work with other teams and ability to assess customer needs and determine appropriate solutions.